Is your account blocked, restricted or out of reach?

No. The platform decides every appeal, and nobody outside it can promise the result. We answer for our part of the work. We read the sanction correctly, gather evidence that holds up and file the appeal through the official route.

No. We never ask for passwords, backup codes or two-factor codes, and you should not give them to anyone else who asks. The platform's messages, your screenshots and your account of what happened are all we need.

A consultation costs 100 EUR, a light case 250 EUR and a heavy case 500 EUR. We confirm the scope, price and payment method in writing before we start. Sending the form is not a payment and does not bind you to a contract.

We reply to your enquiry within 24 hours with an initial assessment. How long you wait after that is up to the platform. An answer to an appeal usually takes anywhere from a few days to a few weeks, and for some measures the only option is to let them run out.

No. Unban Solutions is an independent company. We have no internal access, special channel or contacts inside the platforms. We work from the published rules and through the official appeal forms. Be careful with anyone who offers you an "inside connection".

Restricted content and features, reduced distribution (shadowban), temporary and permanent suspensions, deleted accounts, accounts you have lost access to, and advertising restrictions. If you do not know which measure your account is under, start with the diagnostic.

Take screenshots of the message and of the account status. Do not file several appeals in a row, and do not rush to change things on the profile. Check the status inside the app itself, because fake "warnings" by email are the most common way accounts get stolen.

Yes. Under a distance contract you normally have 14 days to withdraw. If you asked us to start within that period and then withdraw, you may owe part of the fee for the work already done. The details are on the Payments and Refunds page.